Delete your account

Delete from the CCC Hub app

1. Open the CCC Hub app on your device.
2. Sign in with the account you want to delete.
3. Go to Profile.
4. Tap Delete Account and confirm.
5. Stay online while deletion completes. You will be signed out when it finishes.

If the app asks you to sign in again first, log out, sign back in, then try Delete Account again. This is a security requirement for recent authentication.

Request deletion by email

If you cannot use the in-app option, email us from the address linked to your CCC Hub account:

• Email: ccchubapp@gmail.com
• Subject: Delete CCC Hub account
• Include your account email address and full name

What data is deleted

When your account deletion request is completed, we delete:

• Your authentication account (email / Google sign-in identity in CCC Hub)
• Profile information (name, display name, avatar URL, and related profile fields)
• Cloud-stored app data tied to your account, such as hymn favorites

What may be retained

• Anonymous or aggregated analytics and advertising identifiers that are not linked to your account
• Donation or payment records processed by Paystack that we are required to keep for legal, tax, or fraud-prevention reasons (these are not used to identify your CCC Hub profile after deletion)
• Data stored only on your device until you uninstall CCC Hub or clear app data

How long deletion takes

In-app deletion is processed immediately while you are online. Email requests are typically completed within 7 days, and no later than 30 days after we receive a valid request.